Thank you for your purchase. We hope you are happy with your selections. However, if the item is defective or damaged, you may return it for store credit or exchange. Please see below for more information about our return policy.
To report a defective item contact firstname.lastname@example.org or chat with an agent.
We value your satisfaction. If for any reason you are not satisfied with your purchase, you may exchange the item for the same or equal value. You will need to return the unused portion to us and will be responsible for any additional shipping charges. Replacements are mailed promptly after receiving the return.
DAMAGED BY CUSTOMER
Accidents happen. We’re here to help. If you accidentally break an item within 1 week of purchase, we will issue you a 20% credit on your next purchase.
DAMAGED BY MAIL
For items damaged in the mail, we ask that you assist us with making a claim to the shipping carrier.
If you have any questions about our return policy, please contact us.